Cancellations & Refunds

All cancellations must be placed through our office between 11.00 am and 5.00 pm by telephone on 087 230 8255

Goods can only be returned by prior arrangement and credit is at the discretion of the seller only.

Goods being returned to Waterwell Patio&Paving Centre must be done within 14 days of the order delivered to the customer.

If an order is cancelled while the order has been dispatched will incur a return delivery fee.

When a delivery is unable to be completed on the arranged delivery date due to issues arising with access or other unforeseen reasons, we will attempt re-delivery for the following day or another date at a reduced charge of €20 per pallet.

Please at any stage do not hesitate to call us on 087 230 8255 for any further queries.